Privacy Statement
MLU Data Oy (Business ID: 3402834-3 ) is committed to protecting the privacy of our customers. We process our customers’ personal data in order to stay in touch with them.
In this Privacy Statement, we’ll give you a closer look at:
- What kind of data we process?
- For what purposes we use the data and what is the legal basis for processing?
- How long we retain the data?
- What options you have regarding the data?
- To whom the data is transferred?
- To whom the data is disclosed?
- How is the data protected?
- Can changes be made to this privacy statement?
- How can the data subject get in touch?
What kind of data we process?
We typically collect the following information:
- Name
- Email address
- Phone number
- Feedback and inquiries
- Direct marketing permissions and opt-outs
We obtain your information directly from you through contact.
For what purposes do we use the data, and what is the legal basis for processing?
We process data for the following purposes:
- Service Delivery: We cannot invoice our services or maintain contact with you without processing personal information. In this case, the processing is based on the fulfillment of a contract. We aim to inform you when collecting data which information is mandatory for contract fulfillment and which you can provide voluntarily.
- Marketing: With your consent, we may process your data to send you direct marketing messages using electronic channels. Based on our legitimate interest, we use data for targeted marketing through phone or postal mail.
- Legal Obligation: We may be obligated to retain some of your personal data to comply with accounting or other mandatory legal requirements. In this case, processing is based on the compliance with a legal obligation.
How long do we retain data?
We retain data indefinitely. We adhere to legal obligations regarding data retention. If you wish to be removed from our registry, you can send us a deletion request at: info@mludata.com.
What options does the data subject have?
Below is a list of various ways you can influence the collection and processing of your data:
- Data Inspection, Correction, and Deletion: You have the right to inspect the personal data stored about you. Upon your request, we will correct, complete, or delete any personal data that is incorrect, incomplete, or outdated for the purposes of processing.
- Data Portability: You can also, if desired, request the transfer of the personal data you have provided and which we process automatically based on consent or a contract by contacting us.
- Right to Object to Direct Marketing and Related Profiling: You can at any time prohibit the disclosure and processing of your data for direct marketing purposes by contacting us at info@mludata.com.
- Right to Object and Restrict Processing: You have the right to object to processing based on legitimate interest, on grounds relating to your particular situation. In such cases, processing will be restricted during the assessment of the grounds for objection. Processing may also be restricted, for example, when the data subject disputes the accuracy of personal data, in which case processing is restricted for the time it takes us to verify the accuracy of the data.
- Withdrawal of Consent: You can withdraw your consent at any time by contacting our customer service or through other methods provided separately. You can withdraw your consent for direct marketing by clicking the link at the end of the message or by contacting us.
- Right to Lodge a Complaint: If you believe that your data has been processed in violation of this privacy statement and the applicable law, you have the right to lodge a complaint with the authorities.
Where is the data transferred?
We use subcontractors in the processing of data, ensuring through contractual arrangements that data is processed in compliance with the prevailing legislation. Some of our partners may be located outside the EU or the EEA. If we transfer data outside the EU or the EEA, we ensure an adequate level of data protection, including confidentiality and processing agreements, in accordance with legal requirements.
To whom is the data disclosed?
- Authorities: We may disclose your personal data to competent authorities in accordance with applicable legislation.
- Consent: We may disclose your data to third parties if you have given your consent for such disclosure.
- Business Arrangements: If we sell, merge, or otherwise reorganize our business, your personal data may be disclosed to buyers and their advisors.
- Debt Collection and Legal Claims: We may disclose your personal data to third parties when necessary for the enforcement of contracts, debt collection, investigation of potential breaches, or the preparation, presentation, or defense of legal claims.
How is the data protected?
We employ appropriate technical and organizational security measures to protect personal data against unauthorized processing. These measures include the use of firewalls and encryption techniques, proper access control, restricted access rights, guidance for personnel involved in the processing of personal data, and careful selection of subcontractors.
Can changes be made to this privacy statement?
We continuously develop our services and may modify this privacy statement. Changes may also be based on changes in legislation. We recommend regularly reviewing the content of the privacy statement.
The privacy statement was last updated on 2nd April 2024 due to the EU data protection reform.
Whom can you contact?
Data Controller: MLU Data Oy Business ID: 3402834-3
Address: Laivanvarustajankatu 3 B 23 , 00140 Helsinki
Contact Person: Mari Huhtamäki
Contact Information for the Person: info@mludata.com
